Frequently Asked Questions (FAQ's)
Who should get tested?
As per current guidelines, if you develop the acute onset of fever and symptoms of respiratory
illness, such as cough or shortness of breath, you should visit your nearest health facility and the
doctor will decide if you need to be tested for 2019-novel Coronavirus (SARS-CoV-2) depending upon your
history of travel to affected countries or contact with any suspects.
Can I visit any of the nearest centres to book the test or give the samples?
No, you will be required to book the test online via DLPL website saralpathlab.com or mobile app else you can call at our customer care no. 844-844-0712. The sample will be collected from your home (Home collection service) by an expert collection agent only.
What's the sample transportation process?
The sample will be collected in a viral transport medium (VTM) to maintain the stability of the sample. This will further get transported in a cold chain.
What are the guidelines on test report sharing with the Govt.?
We will share all patient's report with de?ned Govt. bodies as per the guidelines of Govt of India/ICMR.
What documents are to be presented for getting tested for 2019-novel
1. Doctor's signed prescription
2. Valid Govt. photo-id (Aadhaar card/ Voter Id/ Driving license/Passport) to support the current address and contact number of the suspect patient to be provided at the time of sample collection.
3. Form 44 (COVID-19) duly filled by patient/physician These are mandatory requirements defined by Govt. of India without which testing of 2019-novel Coronavirus (SARS-CoV-2) is not allowed. You may download form 44 from
If I have symptoms and my doctor prescribes the test, in that
case can I get my family also tested?
Family member's testing will be subject to availability of doctor's
prescription duly signed for the specied member, filled form 44 for speci?ed member with Valid Govt. photo-id (Aadhaar card/ Voter Id/ Driving license/Passport) to support the current address and contact number.
What are the ways to book 2019-novel Coronavirus (SARS-CoV-2) testing?
You can register yourself by visiting Saral Pathlab Pvt. Ltd. website saralpathlab.com or mobile app & book your home collection slot online or else you can call at our customer care no. 844-844-0712. We will recon?rm the sample pickup after validating your Form44 and prescription.
What kind of sample to be given and what is the medium of collection?
As of now, RTPCR is the recommended method. The Nasopharyngeal and Oropharyngeal swab will be collected by taking due precaution.
By when can I get my report?
We will endeavor to upload the report on our website
saralpathlab.com and mobile app within 48 hours of sample reaching the lab, subject to govt rules and regulations.
How do I access my report?
You can access your report from our website saralpathlab.com or mobile app.
How do I interpret my report?
You are advised to visit your referring doctor with the
report for the final interpretation.